PRINCIPLES OF ADULT LEARNING
By Stephen Lieb
Senior Technical Writer and Planner, Arizona Department of Health Services
and part-time Instructor, South Mountain Community College
from VISION, Fall 1991
Best looked at with the Word Document.
Adults As Learners
Part of being an effective instructor involves understanding how adults
learn best. Compared to children and teens, adults have special needs
and requirements as learners. Despite the apparent truth, adult learning
is a relatively new area of study. The field of adult learning was pioneered
by Malcom Knowles. He identified the following characteristics of adult
learners: · Adults are autonomous and self-directed. They need
to be free to direct themselves. Their teachers must actively involve
adult participants in the learning process and serve as facilitators
for them. Specifically, they must get participants' perspectives about
what topics to cover and let them work on projects that reflect their
interests. They should allow the participants to assume responsibility
for presentations and group leadership. They have to be sure to act
as facilitators, guiding participants to their own knowledge rather
than supplying them with facts. Finally, they must show participants
how the class will help them reach their goals (e.g., via a personal
goals sheet). · Adults have accumulated a foundation of life
experiences and knowledge that may include work-related activities,
family responsibilities, and previous education. They need to connect
learning to this knowledge/experience base. To help them do so, they
should draw out participants' experience and knowledge which is relevant
to the topic. They must relate theories and concepts to the participants
and recognize the value of experience in learning. · Adults are
goal-oriented. Upon enrolling in a course, they usually know what goal
they want to attain. They, therefore, appreciate an educational program
that is organized and has clearly defined elements. Instructors must
show participants how this class will help them attain their goals.
This classification of gaols and course objectives must be done early
in the course. · Adults are relevancy-oriented. They must see
a reason for learning something. Learning has to be applicable to their
work or other responsibilities to be of value to them. Therefore, instructors
must identify objectives for adult participants before the course begins.
This means, also, that theories and concepts must be related to a setting
familiar to participants. This need can be fulfilled by letting participants
choose projects that reflect their own interests. · Adults are
practical, focusing on the aspects of a lesson most useful to them in
their work. They may not be interested in knowledge for its own sake.
Instructors must tell participants explicitly how the lesson will be
useful to them on the job. · As do all learners, adults need
to be shown respect. Instructors must acknowledge the wealth of experiences
that adult participants bring to the classroom. These adults should
be treated as equals in experience and knowledge and allowed to voice
their opinions freely in class.
Motivating the Adult Learner
Another aspect of adult learning is motivation. At least six factors
serve as sources of motivation for adult learning: · Social relationships:
to make new friends, to meet a need for associations and friendships.
· External expectations: to comply with instructions from someone
else; to fulfill the expectations or recommendations of someone with
formal authority. · Social welfare: to improve ability to serve
mankind, prepare for service to the community, and improve ability to
participate in community work. · Personal advancement: to achieve
higher status in a job, secure professional advancement, and stay abreast
of competitors. · Escape/Stimulation: to relieve boredom, provide
a break in the routine of home or work, and provide a contrast to other
exacting details of life. · Cognitive interest: to learn for
the sake of learning, seek knowledge for its own sake, and to satisfy
an inquiring mind.
Barriers and Motivation
Unlike children and teenagers, adults have many responsibilities that
they must balance against the demands of learning. Because of these
responsibilities, adults have barriers against participating in learning.
Some of these barriers include lack of time, money, confidence, or interest,
lack of information about opportunities to learn, scheduling problems,
"red tape," and problems with child care and transportation.
Motivation factors can also be a barrier. What motivates adult learners?
Typical motivations include a requirement for competence or licensing,
an expected (or realized) promotion, job enrichment, a need to maintain
old skills or learn new ones, a need to adapt to job changes, or the
need to learn in order to comply with company directives. The best way
to motivate adult learners is simply to enhance their reasons for enrolling
and decrease the barriers. Instructors must learn why their students
are enrolled (the motivators); they have to discover what is keeping
them from learning. Then the instructors must plan their motivating
strategies. A successful strategy includes showing adult learners the
relationship between training and an expected promotion.
Learning Tips for Effective Instructors
Educators must remember that learning occurs within each individual
as a continual process throughout life. People learn at different speeds,
so it is natural for them to be anxious or nervous when faced with a
learning situation. Positive reinforcement by the instructor can enhance
learning, as can proper timing of the instruction. Learning results
from stimulation of the senses. In some people, one sense is used more
than others to learn or recall information. Instructors should present
materials that stimulates as many senses as possible in order to increase
their chances of teaching success. There are four critical elements
of learning that must be addressed to ensure that participants learn.
These elements are 1. motivation 2. reinforcement 3. retention 4. transference
Motivation. If the participant does not recognize the need for the information
(or has been offended or intimidated), all of the instructor's effort
to assist the participant to learn will be in vain. The instructor must
establish rapport with participants and prepare them for learning; this
provides motivation. Instructors can motivate students via several means:
· Set a feeling or tone for the lesson. Instructors should try
to establish a friendly, open atmosphere that shows the participants
they will help them learn. · Set an appropriate level of concern.
The level of tension must be adjusted to meet the level of importance
of the objective. If the material has a high level of importance, a
higher level of tension/stress should be established in the class. However,
people learn best under low to moderate stress; if the stress is too
high, it becomes a barrier to learning. · Set an appropriate
level of difficulty. The degree of difficulty should be set high enough
to challenge participants but not so high that they become frustrated
by information overload. The instruction should predict and reward participation,
culminating in success. In addition, participants need specific knowledge
of their learning results (feedback ). Feedback must be specific, not
general. Participants must also see a reward for learning. The reward
does not necessarily have to be monetary; it can be simply a demonstration
of benefits to be realized from learning the material. Finally, the
participant must be interested in the subject. Interest is directly
related to reward. Adults must see the benefit of learning in order
to motivate themselves to learn the subject. Reinforcement. Reinforcement
is a very necessary part of the teaching/learning process; through it,
instructors encourage correct modes of behavior and performance. ·
Positive reinforcement is normally used by instructors who are teaching
participants new skills. As the name implies, positive reinforcement
is "good" and reinforces "good" (or positive) behavior.
· Negative reinforcement is normally used by instructors teaching
a new skill or new information. It is useful in trying to change modes
of behavior. The result of negative reinforcement is extinction -- that
is, the instructor uses negative reinforcement until the "bad"
behavior disappears, or it becomes extinct. When instructors are trying
to change behaviors (old practices), they should apply both positive
and negative reinforcement. Reinforcement should be part of the teaching-learning
process to ensure correct behavior. Instructors need to use it on a
frequent and regular basis early in the process to help the students
retain what they have learned. Then, they should use reinforcement only
to maintain consistent, positive behavior. Retention. Students must
retain information from classes in order to benefit from the learning.
The instructors' jobs are not finished until they have assisted the
learner in retaining the information. In order for participants to retain
the information taught, they must see a meaning or purpose for that
information. The must also understand and be able to interpret and apply
the information. This understanding includes their ability to assign
the correct degree of importance to the material. The amount of retention
will be directly affected by the degree of original learning. Simply
stated, if the participants did not learn the material well initially,
they will not retain it well either. Retention by the participants is
directly affected by their amount of practice during the learning. Instructors
should emphasize retention and application. After the students demonstrate
correct (desired) performance, they should be urged to practice to maintain
the desired performance. Distributed practice is similar in effect to
intermittent reinforcement. Transference. Transfer of learning is the
result of training -- it is the ability to use the information taught
in the course but in a new setting. As with reinforcement, there are
two types of transfer: positive and negative. · Positive transference,
like positive reinforcement, occurs when the participants uses the behavior
taught in the course. · Negative transference, again like negative
reinforcement, occurs when the participants do not do what they are
told not to do. This results in a positive (desired) outcome. Transference
is most likely to occur in the following situations: · Association
-- participants can associate the new information with something that
they already know. · Similarity -- the information is similar
to material that participants already know; that is, it revisits a logical
framework or pattern. · Degree of original learning -- participant's
degree of original learning was high. · Critical attribute element
-- the information learned contains elements that are extremely beneficial
(critical) on the job. Although adult learning is relatively new as
field of study, it is just as substantial as traditional education and
carries and potential for greater success. Of course, the heightened
success requires a greater responsibility on the part of the teacher.
Additionally, the learners come to the course with precisely defined
expectations. Unfortunately, there are barriers to their learning. The
best motivators for adult learners are interest and selfish benefit.
If they can be shown that the course benefits them pragmatically, they
will perform better, and the benefits will be longer lasting.
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